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Dukaan-AI

Terms of Service

Last updated: July 2026

These Terms govern your use of Dukaan-AI. By creating an account or using the service, you agree to these Terms.

1. The service

Dukaan-AI provides AI-powered content generation tools (Product Studio, Sales Assistant, Ad Creator, WhatsApp Optimizer, Price Analyzer) for small businesses. Free, Pro, and Business plans have different daily generation limits and daily token caps.

2. Your account

You must provide accurate information and keep your password secure. You are responsible for all activity under your account. One account per business.

3. Acceptable use

  • Do not upload content you do not have rights to (photos, logos, brand assets).
  • Do not generate content that is illegal, defamatory, hateful, or misleading.
  • Do not attempt to bypass plan limits, rate limits, or authentication controls.
  • Do not resell the service or use it to build a competing service.

4. AI outputs

Outputs are generated by third-party AI models and may contain inaccuracies. Review every output before publishing. You are responsible for content you post to social media, WhatsApp, or your website.

5. Payments

Pro and Business plans are billed in PKR via manual Easypaisa, JazzCash, or bank transfer. Upload your payment screenshot from the Billing page; plans activate after admin verification (usually within 24 hours). Yearly billing saves ~25%.

6. Refunds

Payments are non-refundable once your plan is activated, unless required by law. If your payment cannot be verified, we will not activate the plan and you should recover the funds from your original payment provider.

7. Termination

You can delete your account at any time from Settings. We may suspend or terminate accounts that violate these Terms, without refund.

8. Availability

We aim for reliable uptime but do not guarantee uninterrupted service. AI outputs depend on the availability of our AI provider.

9. Liability

The service is provided “as is”. To the maximum extent permitted by law, Dukaan-AI is not liable for indirect or consequential damages, loss of profit, or business interruption arising from use of the service.

10. Changes

We may update these Terms; material changes will be announced by email or in-app. Continued use after changes means acceptance.

11. Contact

Questions? Email support@dukaan-ai.com.